We currently accept payment via credit card / debit card, Western Union and International Bank Transfer (we only accept payment via Western Union and International Bank Transfers for orders over EUR 199).
Please note that correct shipping address and email address are essential. As long as you have correctly input your shipping address in the online order form on our website, we will receive the correct shipping details for sending your order.
It is of primary importance that you ensure the email address you provide with your order is correct, with no typographical errors. A single wrong character will likely render the order invalid and we won't be able to contact you to confirm details. In such a case, if attempting to pay via credit card, your credit card payment may be declined and the order cancelled.
So please be sure to confirm you have entered the correct delivery address details and your correct email address before submitting your order. If you feel you may have entered incorrect information with your order, please contact us directly at support (at) sanus-water-purifier.com
More information in regard to shipping can be found here: shipping information
Choose to pay for your order by Western Union. The minimum order value, after discounts, is currently EUR150. This option is available for all orders almost anywhere in the world, and allows another option for those who prefer not to use credit/debit cards for online shopping. With almost 500,000 agents in 200 countries and territories, Western Union offers a great alternative (secure and immediate) method of payment.
Simply complete your order with this option, and we will send the requisite details to you via email so you can make the payment for your order.
Please note the minimum order value accepted for payments via Western Union is currently EUR49.00 (any lower and the costs are simply prohibitive for our customers.)
We will accept bank transfers directly to our designated bank accounts in Hong Kong (HSBC and denominated in EURO only) or Thailand (KasikornBank and denominated in Thai baht - only for customers based in Thailand). At checkout, simply choose your preferred method of payment, your order will be confirmed and put on hold, and we will then send you details for making payment. ALL FEES in regard to international bank transfers must be paid by the customer. Orders will not be released if we do not receive the total value of your order.
If you have any concerns or queries in regard to the above, please contact us via email at this link: About Us
Wishing you health and happiness,
Sanus Water Purifier